Acquire Velocity Assessment Service - F5 iHealth Analysis and Recommendations (ACS-F5-HCS-ASSESS-NZ)
Actual product may differ
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- 6521269
- ACS-F5-HCS-ASSESS-NZ
- Acquire
- F5 Services
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Pricing & availability
Overview
When Expertise is required, it must be acquire-d
The iHealth Analysis and Recommendation takes 2 days (7.5 hrs/day) and is ideal for F5 virtual editions, physical hardware and Viprions.
Features
F5 Health Check
SERVICE DELIVERY
This service is delivered in the following stages:
Stage 1: 0.5 days – Requirements gathering and F5 iHealth report generation via workshop
Stage 2: 1.25 days – Clarification, report and recommendations compilation and qualification with the customer
Stage 3: 0.25 days – Report presentation and walk-through with customer.
CUSTOMER RESPONSIBILITIES
• Access to extract and provide QKView file to the consultant
• Identification and contact details of key stakeholders
• Availability of stakeholders for workshop.
PROVIDER RESPONSIBILITIES
• Requirements gathering workshop
• Recommendations and findings qualification
• Report completion, presentation and walk-through.
ASSUMPTIONS
• Timely access (remote) to stakeholders (or delegates) as required to complete the engagement
• All work will be completed remotely
• This engagement is scheduled and performed during normal business hours.
Service Delivery
Stage 1: 0.5 daysStage 2: 1.25 daysStage 3: 0.25 days
Security
Specs
ENGAGEMENT PLANNING AND MANAGEMENT
The following planning tasks will be performed:
• Minimum lead time for scheduling is 10 business days
• Additional fee for expedited scheduling of less than 10 business days will apply
• Additional fee for onsite services, subject to geographic locations
• Additional fee for services outside of business hours
• Coordinate kickoff and close out calls
• Create/distribute escalation and contact lists
• End-to-end non-disclosure in place.
OUT OF SCOPE
• Configuration work on the F5 BigIP appliances in scope
• Review and/or configuration work on technology not in scope for this engagement.
ITEM(S) PROVIDED
Health check report and recommendations.
ADDITIONAL TERMS AND CONDITIONS
Any sale of services will be subject to Arrow’s standard Terms and Conditions of Sale or a Services Agreement as negotiated between the parties.
ADD-ON EXTENSION SERVICES FOR AN F5 HEALTH CHECK
Additional remote 4-hour block after business hours:
Additional remote 1-day block during business hours:
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